The Deming Initiative
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        Prevention of                Discrimination

Customer Responsibilities

4/18/2018

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Was the employee of Starbucks correct in denying access to the restroom to the Black visitors who had yet made a purchase?  Do non-paying customers have a right to loiter and use facilities without patronizing a place of business i.e. buying a product or service?
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    Brian Deming

    Six years' experience addressing the legal and ethical challenges of discrimination while serving as an equal opportunity (EO) program manager and moderator.

    Topics

    Race, Religion, Age, Gender, Ethnicity, National Origin, Disability, Sexual Orientation

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First Published:  December 1st, 2014
Last updated:     February 20th, 2019

The Deming Initiative

Founder:  Brian Deming
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